In most cases you wont be able to tell the difference, but generally this product should be considered to be in a 'previously owned' condition with an extra layer of care and attention given. This means that a previously used product which was either returned or damaged has been tested, cleaned, disinfected and restored to a fully functional and visually appealing condition using 3rd party parts which aren't official, or approved by the manufacturer. If we can't we're happy to offer a replacement device, or a refund which ever you prefer. If you're having technical problems please send us a message, most times we will be able to support you via message.

We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) You may return items within 30 days of delivery for a full refund.

You can upgrade your shipping to Royal Mail Special Delivery or Courier during checkout, these services will incur an addition cost.Items are not be dispatched on Sundays or Bank Holidays.Orders placed between 2PM Monday to Saturday will be dispatched the same day.All items are shipped using Royal Mail 24 and orders over £30.00 in value will be sent Signed For.We don't believe in sending generic templates, each message is tailored to your specific problem and answered by a human, every time! We specialize in the repair, refurbishment and resale of Fitness Technology such as Fitbit, Garmin and Samsung watchesĬustomer satisfaction is our priority, we reply to all messages as soon as possible and will try our best to help resolve any issues you may have, if not we will offer a replacement or a refund. GymTechDirect is an independently run business operating in the United Kingdom.

Fit bit charger